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|---|---|---|---|---|---|---|---|---|
ccb00fec-65e2-401c-8552-eef086355ed0 | pending | 2025-01-11T11:19:29.000099 | 2025-01-11T11:19:29.000099 | f2365eb6-e214-460b-af59-dec989f31a6b | What is my password? | null | null | null |
b9fa84e0-01f5-4fb2-9bc7-0bac199fc9b2 | pending | 2025-01-11T11:19:29.000107 | 2025-01-11T11:19:29.000107 | 09283ae9-4987-4a17-98a7-e14361488270 | there is money in my account that i didnt put there | null | null | null |
d8f0507b-fb02-48c3-a91e-7ce051cdf567 | pending | 2025-01-11T11:19:29.000112 | 2025-01-11T11:19:29.000112 | 02ff11ef-1247-4ec8-a032-25c9cd67a9a7 | How do i activate my card | null | null | null |
51ce6962-4f74-4523-8c0d-31025676dd40 | pending | 2025-01-11T11:19:29.000117 | 2025-01-11T11:19:29.000117 | ae33e150-20eb-42be-88a9-3bf9160600b6 | Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues. | null | null | null |
02c44db7-0a72-4d85-87da-018aecd783d5 | pending | 2025-01-11T11:19:29.000121 | 2025-01-11T11:19:29.000121 | dac03b3b-1bd1-46fb-9cf3-027445dd1fdc | What do I need to do to verify my funds? | null | null | null |
6829c824-6bff-49cf-9d9a-5437a0def1d7 | pending | 2025-01-11T11:19:29.000126 | 2025-01-11T11:19:29.000126 | 562eed0c-279f-441d-bad8-691539c2d145 | I inadvertently completed a transaction on a wrong account. | null | null | null |
11c2d586-a94d-40a7-9926-a005b048bf3b | pending | 2025-01-11T11:19:29.000131 | 2025-01-11T11:19:29.000131 | 716ff880-dcbc-4e55-8458-3e5fa7688c76 | I need to change details about my personal account. | null | null | null |
c0b90744-70ad-4919-ad9e-a42d503efebd | pending | 2025-01-11T11:19:29.000135 | 2025-01-11T11:19:29.000135 | 557f120d-d999-4aa4-bfe5-e2936bec41ab | I did not get all the cash at ATM. | null | null | null |
05450bee-18e8-4da1-80ea-f32ac0b71509 | pending | 2025-01-11T11:19:29.000140 | 2025-01-11T11:19:29.000140 | f7ff7614-bf75-4e99-9aad-d2405b6db907 | Card refund is not showing up in my statement. | null | null | null |
62a7e301-0bc0-4e5c-b901-92c79ca326d8 | pending | 2025-01-11T11:19:29.000145 | 2025-01-11T11:19:29.000145 | b5a3cf58-0ae4-4b5d-8f22-345ef9ca8f8b | Why is a transaction still pending? | null | null | null |
40f5e1fe-2286-4b0b-bffe-79719d1ebf24 | pending | 2025-01-11T11:19:29.000150 | 2025-01-11T11:19:29.000150 | 84bc3555-5bc7-446f-b4fb-4ebd6d63a0f6 | The recipient doesn't see the money transaction I made | null | null | null |
0c0f8d0f-1cbf-4a1e-8c66-19b8130d023c | completed | 2025-01-11T11:19:29.000154 | 2025-01-11T12:00:07.369028 | e623cf27-6987-4842-bc78-af40ce17feca | I want to revert a transaction I did this morning | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
47f69831-8951-4813-b498-6f0d97e3b909 | pending | 2025-01-11T11:19:29.000159 | 2025-01-11T11:19:29.000159 | a74122f2-3290-4e13-a187-8a60d644a999 | I am not seeing recent cash withdrawal on my account. | null | null | null |
66dfcb3c-39b4-4054-8f7d-fcb006724376 | pending | 2025-01-11T11:19:29.000163 | 2025-01-11T11:19:29.000163 | 95249119-092e-4333-afe2-6baa57b2ba3c | I can't get my virtual card to work. | null | null | null |
440ffbd4-e8bd-4842-baaa-9e933ca5e7d4 | pending | 2025-01-11T11:19:29.000168 | 2025-01-11T11:19:29.000168 | 3cf295c6-baaa-466f-848d-d9a8bef22d29 | I want to get a virtual card! | null | null | null |
ef3629b1-6450-42c1-a6fd-e97fbf0d844e | pending | 2025-01-11T11:19:29.000172 | 2025-01-11T11:19:29.000172 | 6c8d61c6-525c-4e7d-9bc5-d8afaeaf46ea | I need to add my new address now that I've moved. | null | null | null |
fa508e8b-c939-477f-b51e-3bd5f5464c21 | pending | 2025-01-11T11:19:29.000177 | 2025-01-11T11:19:29.000177 | 737a5fc2-0511-4935-9435-a9ae131f756d | Why won't my virtual card work? | null | null | null |
61fed3f7-ca6a-453f-a13c-a481f9082462 | pending | 2025-01-11T11:19:29.000182 | 2025-01-11T11:19:29.000182 | d625ac72-550f-4f61-b70c-cb097c224ec5 | How do I edit my details? | null | null | null |
8efb5fb4-3757-4fd7-9351-f282a8c431b2 | pending | 2025-01-11T11:19:29.000186 | 2025-01-11T11:19:29.000186 | 557fbb7d-9d03-48e6-8031-af30460a7055 | What's the reason my new card hasn't come? | null | null | null |
1857bc4e-d4a7-40f1-b747-56fc172f8c6e | pending | 2025-01-11T11:19:29.000191 | 2025-01-11T11:19:29.000191 | 72a661ca-cc8d-449f-ae14-54422ccf040c | I was charged and shouldn't have been charged when using my card! | null | null | null |
e066c1d8-4103-4f67-94ed-7dbf158fd2a6 | pending | 2025-01-11T11:19:29.000195 | 2025-01-11T11:19:29.000195 | d605a9f4-0201-4769-a9bf-727ed8f2f66a | I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do. | null | null | null |
bcbd2e7c-38a7-442e-a62f-e7ebd30df6ea | pending | 2025-01-11T11:19:29.000200 | 2025-01-11T11:19:29.000200 | 359dd068-1001-4655-a97d-ebfe1f9a20f2 | I want a new PIN please. | null | null | null |
efa50d1d-b333-44af-a641-1066ff0047eb | pending | 2025-01-11T11:19:29.000205 | 2025-01-11T11:19:29.000205 | 06a9c357-b4bd-4ff9-bd12-b80cffef857b | Help me please, I need to top up cash. | null | null | null |
b6c17947-a595-47b3-b4a8-f67f2ffd5e72 | pending | 2025-01-11T11:19:29.000209 | 2025-01-11T11:19:29.000209 | f70c97ac-1b6c-4072-8b3b-5aa0d913e959 | What are the fees associated with top up via transfer? | null | null | null |
9a6b75f3-e498-4a7b-966d-8c1a8159a347 | pending | 2025-01-11T11:19:29.000214 | 2025-01-11T11:19:29.000214 | 39c849b7-ffc3-4ac7-95c2-5e97ba0466b3 | How can I go about getting a refund? | null | null | null |
b8a91d17-aa31-48b9-9e17-51a497d7e11a | pending | 2025-01-11T11:19:29.000218 | 2025-01-11T11:19:29.000218 | 9a804f3e-3a8b-442c-9be9-02776bbcdd4d | What is the estimated wait time for transfers from the US? | null | null | null |
1e809250-ca57-4209-a08c-ef9ddce6c9cc | pending | 2025-01-11T11:19:29.000223 | 2025-01-11T11:19:29.000223 | 619b14de-32f7-483e-abed-691114ec9694 | Where do I go to get my new card linked? | null | null | null |
b7f2d3b5-7b32-4825-8554-d62f01e1187c | pending | 2025-01-11T11:19:29.000227 | 2025-01-11T11:19:29.000227 | 799fec4a-bab8-476a-9fad-329275ceee1e | What's wrong with my card? The clerk at the grocery store said it was declined. | null | null | null |
2742bb1b-41f3-4af2-81d9-138ebffdae56 | pending | 2025-01-11T11:19:29.000232 | 2025-01-11T11:19:29.000232 | 599010c0-16f7-4ac5-b989-27ac930092ad | I'm cancelling this charge. I still have not received what I bought from these people a while ago. | null | null | null |
abaf2ce3-a201-4c66-99e1-38c2e85e5336 | pending | 2025-01-11T11:19:29.000236 | 2025-01-11T11:19:29.000236 | 171605f4-9e78-433b-972a-a6799972c316 | How long will my transfer stay pending? | null | null | null |
568b79f1-b85b-477d-a45c-3732fed00456 | pending | 2025-01-11T11:19:29.000241 | 2025-01-11T11:19:29.000241 | ba4c902c-34e3-4c47-a7e1-96d6e2683486 | Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks. | null | null | null |
d244b1de-45bf-4a05-9a27-1b7ad34a7493 | pending | 2025-01-11T11:19:29.000246 | 2025-01-11T11:19:29.000246 | b57ca50c-d212-4266-9aa9-4854dbe92e91 | What do I have to do to get my virtual card? | null | null | null |
12c7a955-de5b-4203-9878-a9c40dd5a5a1 | pending | 2025-01-11T11:19:29.000250 | 2025-01-11T11:19:29.000250 | ae90de13-1266-4e13-a55e-b62093b3a038 | I would like to get additional physical cards at this time | null | null | null |
3a8b32cd-7426-49e1-8d28-71f26cbce6e1 | pending | 2025-01-11T11:19:29.000255 | 2025-01-11T11:19:29.000255 | dc162162-805c-4af7-86e9-f12648743e4b | The ATM ate my card; how do I get a new one? | null | null | null |
792feb3d-10e0-4e40-86a4-b18bd10b4ca6 | pending | 2025-01-11T11:19:29.000259 | 2025-01-11T11:19:29.000259 | 1ed162b6-8b20-4ff9-81cb-091e32b40aae | Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible? | null | null | null |
1b3f3e75-97ad-465b-a43e-83ff57a7bd50 | pending | 2025-01-11T11:19:29.000264 | 2025-01-11T11:19:29.000264 | df7a3f0d-1d92-4be7-a6ce-3923ac804227 | I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it. | null | null | null |
b56b5a58-adc8-4acd-af82-53b327779f70 | completed | 2025-01-11T11:19:29.000269 | 2025-01-11T11:43:09.759670 | cd5dfeb4-c196-4819-a1d8-612e415dee8c | I have not received the completed transaction. | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
8d053e75-ddaa-444d-afb4-3e72b745133a | completed | 2025-01-11T11:19:29.000273 | 2025-01-11T11:55:26.310814 | 03d9b16a-d37c-4a60-a81e-b59474a1985c | I don't understand why my payment was declined. I thought everything was ok. | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
2daf050d-dfb5-454d-93fd-aebaca12a086 | pending | 2025-01-11T11:19:29.000278 | 2025-01-11T11:19:29.000278 | 0fad3923-5a46-476d-ab91-430780d8523f | How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though... | null | null | null |
d77e5561-a77d-4f2b-b483-fc0ffcda5961 | completed | 2025-01-11T11:19:29.000282 | 2025-01-11T11:46:25.686927 | b817d13b-426e-413e-84b9-edc890b73a4a | How do you find the exchange rate? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
82035be6-21b0-4f1c-8e48-f692a2b222e8 | pending | 2025-01-11T11:19:29.000287 | 2025-01-11T11:19:29.000287 | e415ca42-a7af-4b06-96ca-035bff2debda | Why wasn't my payment accepted by the app | null | null | null |
56768a3c-732b-4f62-a14e-1b6db38da4ec | pending | 2025-01-11T11:19:29.000291 | 2025-01-11T11:19:29.000291 | 58e7dae2-9733-47d6-a5e6-6d5ef89de696 | I have a payment that has not gone through yet | null | null | null |
40057a8f-e592-47d9-80a8-16e392a14579 | pending | 2025-01-11T11:19:29.000297 | 2025-01-11T11:19:29.000297 | 5c2e0290-7188-45e5-b90f-c1cf86d6d768 | Why does my account show as pending a cash withdrawal from the ATM that I have already made? | null | null | null |
b4d8776e-6944-4acf-abeb-a115bd481df0 | pending | 2025-01-11T11:19:29.000301 | 2025-01-11T11:19:29.000301 | 087f672b-d95f-4003-9786-5d449cfa65b9 | Where can I find an ATM? | null | null | null |
93f3222b-3bba-4dbd-872e-34fe26323432 | pending | 2025-01-11T11:19:29.000306 | 2025-01-11T11:19:29.000306 | b5a14d9b-52a6-4560-88fb-18af50e590ef | I have one other credit card from the US. Do you take that? | null | null | null |
1b6268f0-8761-4d26-998b-14ecab3618f2 | pending | 2025-01-11T11:19:29.000310 | 2025-01-11T11:19:29.000310 | aa84f1dc-6ec8-4de5-b604-95f63f65f722 | It seems like my card payment didn't work. | null | null | null |
06eab313-5b73-4e18-bd92-d6e8f115142a | pending | 2025-01-11T11:19:29.000315 | 2025-01-11T11:19:29.000315 | 77693516-b97e-4c6a-8f85-a9787ae9db56 | The exchange rate is incorrect on an item I recently purchased in a foreign country. | null | null | null |
bd031282-54d5-4ce2-8d0e-d574455c665d | pending | 2025-01-11T11:19:29.000319 | 2025-01-11T11:19:29.000319 | 670b9a4f-87d6-40a1-8d3c-3625a0b7a8d4 | I hate this company! Can you delete my account? | null | null | null |
563cf32f-a6dc-4855-95e2-3aeb36ee860c | pending | 2025-01-11T11:19:29.000324 | 2025-01-11T11:19:29.000324 | 9f7409bc-9071-473c-8134-98ca35ae4915 | how can i add money from my amex card | null | null | null |
309a6329-64a1-4c24-8d58-80ecb5945f6b | pending | 2025-01-11T11:19:29.000329 | 2025-01-11T11:19:29.000329 | e0f63cce-6760-4b25-ace8-ea55724cc497 | How do I see the source of my money? | null | null | null |
749af1b9-8bee-48ed-bb15-e47f85958bfa | pending | 2025-01-11T11:19:29.000333 | 2025-01-11T11:19:29.000333 | 77ffc190-7ba5-4397-a725-4c103df5f61d | Why is there a charge when I took out money? | null | null | null |
72a48bd7-7420-4931-b5a5-2b316d66cb16 | pending | 2025-01-11T11:19:29.000338 | 2025-01-11T11:19:29.000338 | 0f612cf0-35c9-4f07-89f4-a878c8492449 | Instead of GBP, how do I exchange for AUD? | null | null | null |
a84744fe-be0e-4934-a041-3b7f6177eba2 | pending | 2025-01-11T11:19:29.000343 | 2025-01-11T11:19:29.000343 | 78568c6d-00a2-4cf9-9379-538c3ec94df7 | i didnt make these transactions, i think my card details might be stolen | null | null | null |
f7673927-2ca7-4a3c-92c6-5897eb2b83c9 | pending | 2025-01-11T11:19:29.000348 | 2025-01-11T11:19:29.000348 | 719a643d-9101-4f4e-93ba-f5b8f49673d5 | What are the age requirements for service? | null | null | null |
7da9c303-f7e4-4a22-bbd0-9be04cb88b57 | pending | 2025-01-11T11:19:29.000352 | 2025-01-11T11:19:29.000352 | cda30420-0d3d-4456-93a0-2935ae52e32d | I was getting cash and the card got stuck inside | null | null | null |
60dc669e-f896-4b57-99ae-5ae06b2db2a4 | pending | 2025-01-11T11:19:29.000357 | 2025-01-11T11:19:29.000357 | f046ac89-32a3-49ad-b9db-b6ed5e959043 | what is the exchange rate when i get cash | null | null | null |
76badbae-bde3-4f68-8116-0525ec5e52ab | completed | 2025-01-11T11:19:29.000362 | 2025-01-12T21:09:54.076521 | 79b3105c-cb88-4d54-8758-bf12c1ee5f4a | I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet. | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
3363c03c-7bc0-4f12-9ee2-9a4dfa812dda | pending | 2025-01-11T11:19:29.000366 | 2025-01-11T11:19:29.000366 | ce0768dc-922b-4358-a1ee-534648ab49b6 | How long is the wait for a money transfer to show up? | null | null | null |
c7b62711-ba20-42a3-a34c-d35d9deaffdf | pending | 2025-01-11T11:19:29.000371 | 2025-01-11T11:19:29.000371 | d5d6d07c-d53e-43db-af42-bd80039788d7 | I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount! | null | null | null |
a95dacf3-01bf-427a-b5b9-7e5a4a12081e | pending | 2025-01-11T11:19:29.000376 | 2025-01-11T11:19:29.000376 | c92f6184-3361-4763-860a-d816f391dc6a | Help, your app is showing a larger WD than I actually did earlier at an ATM. | null | null | null |
fe15e8d8-d4b5-4cc5-81bc-80c50e3a729c | pending | 2025-01-11T11:19:29.000380 | 2025-01-11T11:19:29.000380 | aaef97a3-bd7d-42df-8927-c0dd08c50c9b | I have a cash withdrawal that says it's pending, why? | null | null | null |
47dedca8-05c2-4d52-bf1f-c6b0bb2c8424 | pending | 2025-01-11T11:19:29.000385 | 2025-01-11T11:19:29.000385 | 6bc82d08-081e-4e02-90c2-e03a4d4e4d11 | Why did the funds for one of my purchase come back to my account? | null | null | null |
c0c43580-5b21-4b13-9315-64650f255c4f | pending | 2025-01-11T11:19:29.000389 | 2025-01-11T11:19:29.000389 | 2890e691-c2ca-475f-b9f8-2dbf9ae04cfe | I just got a new card, and I want to know how to activate. | null | null | null |
957812ab-4ef8-4439-8b6d-8d270d496bc8 | completed | 2025-01-11T11:19:29.000394 | 2025-01-11T11:39:27.647460 | ec0e705d-5140-4cbb-b97b-35dcb97d909c | How can I receive money from someone? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
26202d79-5c77-4a9b-87a6-14650eab3f15 | pending | 2025-01-11T11:19:29.000398 | 2025-01-11T11:19:29.000398 | 585bc277-e320-439e-815b-9512611ff595 | I would like to terminate my account. | null | null | null |
9fb7854b-0391-4e68-b0a9-9e3efb93e778 | pending | 2025-01-11T11:19:29.000403 | 2025-01-11T11:19:29.000403 | 865cc614-117b-433d-86d8-15983f1eedc1 | My card never arrived. | null | null | null |
a690ed5b-f694-4fe0-96e4-402edfd6db1a | pending | 2025-01-11T11:19:29.000408 | 2025-01-11T11:19:29.000408 | 140e362c-1277-4038-847c-ecdbc0ec1016 | I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for? | null | null | null |
ab5f5ac4-746d-40e4-bbe3-3727e1d406c9 | pending | 2025-01-11T11:19:29.000412 | 2025-01-11T11:19:29.000412 | 45288087-9681-4a69-adb1-6a852abbe549 | What steps do I need to take to exchange currencies? | null | null | null |
a6a17884-6a03-4465-9cc4-fc1b203fe386 | pending | 2025-01-11T11:19:29.000417 | 2025-01-11T11:19:29.000417 | 3856e69f-f537-4954-bcd2-10cc5381c75f | Will it cost extra to add money to an international card? | null | null | null |
b8e06ad7-42b4-4947-a024-ae78adcc581e | pending | 2025-01-11T11:19:29.000421 | 2025-01-11T11:19:29.000421 | 3e93f4bb-f16c-48ea-88ad-180a607e9d6a | For SEPA transfers, what kind of charge will be applied? | null | null | null |
fc576b48-b362-49e7-9425-66ece15bd6e7 | pending | 2025-01-11T11:19:29.000429 | 2025-01-11T11:19:29.000429 | d678bb52-4a6b-4116-bcae-0a62dadb41dc | Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined! | null | null | null |
8da43f8a-8907-4ec0-8e40-34bcee3f3cde | pending | 2025-01-11T11:19:29.000436 | 2025-01-11T11:19:29.000436 | b9b73df7-feb7-4d77-b4e7-bb25d3845ac7 | How high is the exchange fee? | null | null | null |
40dd2a0e-124d-4d5f-adc1-c20a63261386 | pending | 2025-01-11T11:19:29.000443 | 2025-01-11T11:19:29.000443 | eeb79947-42b6-4c22-a6b4-03d183b51998 | I would like open a second card for my daughter, how can you assist me? | null | null | null |
ef146b33-df65-49e3-b407-890ade7ebc34 | pending | 2025-01-11T11:19:29.000449 | 2025-01-11T11:19:29.000449 | 0cb0a77f-76c6-4b77-8120-5ef9ca06f528 | My card has been stolen. I reported it with the police, but I need to report it with you as well. | null | null | null |
f3dbd13e-68b6-4088-bbe7-3ba8c238657c | pending | 2025-01-11T11:19:29.000456 | 2025-01-11T11:19:29.000456 | 5d66d958-8d4e-427b-a7f3-77a9c77d1948 | Cash I did not get showed up in my account | null | null | null |
dcb77b56-2b8d-46c6-a973-2b3879861868 | pending | 2025-01-11T11:19:29.000462 | 2025-01-11T11:19:29.000462 | 1aa89e5d-874b-47b1-a3a3-e4f459734b99 | Someone withdrew money from my account, and it wasn't me. | null | null | null |
51225f92-79ab-4fe2-92a5-c93a50be3d1a | pending | 2025-01-11T11:19:29.000469 | 2025-01-11T11:19:29.000469 | 9b8528c1-8b21-488f-9bb7-3f1652005402 | How come my cash withdrawal came with an unnecessary fee?! | null | null | null |
bc6cfc18-3407-4ddd-98e2-0f01031278a9 | pending | 2025-01-11T11:19:29.000476 | 2025-01-11T11:19:29.000476 | 60167caa-3ac7-4fc0-ad9b-198afbe129fe | There's a payment with my card that I definitely didn't create. I don't know anyone by that name. | null | null | null |
ee016586-312c-4861-ab4e-780bb281b4a3 | pending | 2025-01-11T11:19:29.000482 | 2025-01-11T11:19:29.000482 | 0d5ecf01-9977-4d05-a173-8b38122a554e | Do I get any sort of discount on volume for a lot fo currency exchanges? | null | null | null |
5efb52f8-907a-44da-bd93-6a404a7dc303 | pending | 2025-01-11T11:19:29.000489 | 2025-01-11T11:19:29.000489 | 49219e8f-6af6-42fe-928d-6f325b512edf | Will I need a new card or can I put my old card back into the app? | null | null | null |
49671e7d-5274-457a-8885-f427161f8603 | pending | 2025-01-11T11:19:29.000496 | 2025-01-11T11:19:29.000496 | 438b66ba-c091-4db5-86ba-e7d64f7c05c2 | What do I do if my PIN was blocked? | null | null | null |
32abbae4-04db-42e9-8eaa-97dcbab9ade8 | pending | 2025-01-11T11:19:29.000503 | 2025-01-11T11:19:29.000503 | b0b649bd-209e-4657-9373-593ad7f58874 | Using your app, would I be able to exchange between USD and GBP? | null | null | null |
b917eeee-8047-4fb8-bbe2-b17cd36d1ac5 | pending | 2025-01-11T11:19:29.000510 | 2025-01-11T11:19:29.000510 | a7cff3c5-ad85-4784-908f-983eb233a6d0 | How long does it take to show a deposit I made to my balance? | null | null | null |
72791d50-7e14-47e6-a7ed-7d2e86490724 | pending | 2025-01-11T11:19:29.000517 | 2025-01-11T11:19:29.000517 | 7c9f8f65-f510-4883-9648-052b9391733b | the balance has not changed, but I have deposited some money | null | null | null |
3b3a54d6-6868-4b5b-97e4-7a48c07f6c8a | pending | 2025-01-11T11:19:29.000524 | 2025-01-11T11:19:29.000524 | 69a4b0cb-8b10-4a79-902d-e33ca00cd0e5 | How can I set up Google Pay on my device? | null | null | null |
8de4be11-b149-43b1-8f75-e2894f747a9b | pending | 2025-01-11T11:19:29.000531 | 2025-01-11T11:19:29.000531 | a16d4a63-9209-4f13-b5e9-847f41e047fd | Who gets support? | null | null | null |
0d9cf697-15dc-43c0-b42a-5372c98bee9c | pending | 2025-01-11T11:19:29.000538 | 2025-01-11T11:19:29.000538 | e6e2609f-748c-49d4-9ce2-ed70144b43ce | I need you to stop the transfer I just started as soon as possible, I just realized it's not correct! | null | null | null |
e80abf1a-5bf5-41c0-9d23-9b9dc9d05986 | pending | 2025-01-11T11:19:29.000545 | 2025-01-11T11:19:29.000545 | 208f7805-ffc7-4160-83f5-0271b864f32c | My cash deposit from a week ago is still not in my account. Can you help me please? | null | null | null |
0fb93a5a-8921-41ba-b264-b7e1d4261a13 | completed | 2025-01-11T11:19:29.000552 | 2025-01-11T11:37:52.395317 | da8575e8-fbb7-4a76-a897-0316975a5244 | passcode retrieval | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
a8999c9f-c96f-4b21-913e-96b45ba19d1f | pending | 2025-01-11T11:19:29.000560 | 2025-01-11T11:19:29.000560 | 424978f3-0072-44cd-8eff-a7dd2bc74f7c | Does it cost to add money to my card? | null | null | null |
9d298d6a-56db-4523-a1af-0d266364c823 | pending | 2025-01-11T11:19:29.000567 | 2025-01-11T11:19:29.000567 | 2790685c-0bc1-4221-acb1-b264a18f46a0 | Can my 8 year old grandson open an account at the bank? | null | null | null |
2d16ca87-0dcd-4451-a811-9ea2e9baceb4 | pending | 2025-01-11T11:19:29.000574 | 2025-01-11T11:19:29.000574 | c42c0caf-8a3c-4c1e-8b72-3c7f36acd690 | Why would the app show a withdrawal that I did not make? | null | null | null |
8f24ab58-2b09-4c89-aad5-510580d431c0 | pending | 2025-01-11T11:19:29.000581 | 2025-01-11T11:19:29.000581 | 282af757-7af9-47fd-b06f-3829e28af100 | When I was transferring money I was charged extra why? | null | null | null |
1d4140fc-56b2-4a4d-8c2f-5df191469b87 | pending | 2025-01-11T11:19:29.000586 | 2025-01-11T11:19:29.000586 | 7981abd5-e40f-4bcf-b508-d00e62db7d5b | I checked my account today and saw that I was charged an extra pound that I did not spend. | null | null | null |
ea8dd81e-768b-42d9-b3d8-c2a392f0e794 | pending | 2025-01-11T11:19:29.000591 | 2025-01-11T11:19:29.000591 | 996b3ebf-2189-49f3-9eb4-07c53226b0ad | Why was I charged an additional $1? | null | null | null |
967047db-a016-46f7-9345-875a010981d4 | pending | 2025-01-11T11:19:29.000596 | 2025-01-11T11:19:29.000596 | 09e922d9-b280-431b-8da9-af825d9909f6 | I can't use top up on Google Pay. | null | null | null |
e0dfa93b-3c26-4e3b-8f4e-6febddececf1 | pending | 2025-01-11T11:19:29.000600 | 2025-01-11T11:19:29.000600 | 5f138c07-8a70-46ac-9d37-53ed7e7eea76 | Can I use a transfer to receive my transfer? | null | null | null |
940f132a-4214-4688-b7f1-a8efa48af7b1 | pending | 2025-01-11T11:19:29.000605 | 2025-01-11T11:19:29.000605 | 7f28214c-1697-4eb9-9c0c-afadf52e60c0 | I believe that my transfer hasn't gone through. | null | null | null |
bc9b1224-a306-4bf5-894a-89402e1dae26 | pending | 2025-01-11T11:19:29.000609 | 2025-01-11T11:19:29.000609 | d5dc528c-65be-4f7f-b30b-7139304ae3d6 | The app reverted after I topped-up | null | null | null |
eedfcfa0-3c3b-4e63-abe7-991b229b0943 | pending | 2025-01-11T11:19:29.000614 | 2025-01-11T11:19:29.000614 | 357700e1-5f16-4a0b-9eca-944afcdc5b4f | Is there a limit to how much I can top up? | null | null | null |
Subsets and Splits