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c1dec3dc-c3a7-4eba-bece-2b04fc5d54e6 | pending | 2025-01-11T11:19:28.999509 | 2025-01-11T11:19:28.999509 | c51f8ec3-b15b-421d-9d56-8153e0b40c3d | I was using foreign currency at an ATM, but the rate was typed in wrong. | null | null | null |
9f67bed6-2b26-4af4-8be8-6ecace50cb7b | pending | 2025-01-11T11:19:28.999524 | 2025-01-11T11:19:28.999524 | e5d02fdc-f66c-4d3b-8854-a4c9e979f239 | I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it? | null | null | null |
f2ed814a-ca13-42c6-a16d-17b8a916cea8 | pending | 2025-01-11T11:19:28.999532 | 2025-01-11T11:19:28.999532 | 0f1bdb8e-1f1f-4a47-a910-23acda17585f | Where is the verification code display? | null | null | null |
d08aced5-4280-41fc-9622-06764276b6e1 | pending | 2025-01-11T11:19:28.999539 | 2025-01-11T11:19:28.999539 | f2a8eb10-1732-41b3-ac92-9dffe8e9a4a3 | My card would not work at a shop. | null | null | null |
cfa97a0c-4062-48fd-a3e8-1c25687aed17 | pending | 2025-01-11T11:19:28.999547 | 2025-01-11T11:19:28.999547 | f4f16325-807e-4221-b2dc-d10222de9fc7 | Money that I have transferred hasn't arrived yet | null | null | null |
01b1692f-f3c2-4e68-a772-c0f954fdaa84 | pending | 2025-01-11T11:19:28.999554 | 2025-01-11T11:19:28.999554 | 0449dbbb-7b71-45d9-99b1-4a0be321b0ac | My bag got stolen with all my cards. Can you please cancel my card and send a new one? | null | null | null |
f460837d-a262-40b3-8c5c-3c667cbbe2fc | pending | 2025-01-11T11:19:28.999561 | 2025-01-11T11:19:28.999561 | 92f488e3-c6fd-44aa-a8a3-2d474071e980 | My card payment wasn't declined | null | null | null |
f11e314f-843d-4aba-b7e4-50703f0eccf0 | pending | 2025-01-11T11:19:28.999568 | 2025-01-11T11:19:28.999568 | bb602f36-e9f0-49e1-95a7-dab3d8aa3076 | What's the web address to unblock my pin? | null | null | null |
8e0985ce-7d82-4fff-bfc5-88d700114131 | pending | 2025-01-11T11:19:28.999574 | 2025-01-11T11:19:28.999574 | e478bfbc-9c5c-4fc5-a86b-b20f985ba294 | I need a number of disposable cards everyday. | null | null | null |
5f6c3fff-f828-4d85-9f14-83ef729e5c15 | pending | 2025-01-11T11:19:28.999581 | 2025-01-11T11:19:28.999581 | 6526f2bf-38f6-4805-8846-25243b80bf69 | How do i go about linking a new card? | null | null | null |
19d7ae4d-d3b1-472d-9a8d-08da752daf30 | pending | 2025-01-11T11:19:28.999588 | 2025-01-11T11:19:28.999588 | 83cefd42-96a3-483b-9263-77676679d2fe | Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working. | null | null | null |
9d22f587-a942-4757-8f13-095b63081799 | pending | 2025-01-11T11:19:28.999596 | 2025-01-11T11:19:28.999596 | 297d61b9-cdc9-4402-9a32-cca706b0ff14 | Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident. | null | null | null |
043dfc48-57f1-483e-917d-d37ae1f2e745 | pending | 2025-01-11T11:19:28.999603 | 2025-01-11T11:19:28.999603 | d3facaf8-2012-449a-b6f9-1919a6d60e02 | Explain pending transactions. | null | null | null |
42c799d2-bddf-4566-b31c-f0f88107493f | pending | 2025-01-11T11:19:28.999611 | 2025-01-11T11:19:28.999611 | 914967f3-a537-4ce1-b967-8f0310eefd7c | I did not make a cash withdrawal that is on my statement | null | null | null |
a908bf66-9cf2-4242-b927-1e2749b4b8ce | pending | 2025-01-11T11:19:28.999618 | 2025-01-11T11:19:28.999618 | 626ce419-5131-4492-b0f8-b56d5fc1cb98 | Is there a fee for making a payment? If so, let me know why. | null | null | null |
e1466591-16c1-4995-8d19-d8b9fe2ddcfe | pending | 2025-01-11T11:19:28.999626 | 2025-01-11T11:19:28.999626 | 8614cb3c-546a-4ee1-b6be-e9532b497c35 | Is it free to send out more cards? | null | null | null |
4f8d88ff-0cdd-4a31-b704-dcfc4081058f | pending | 2025-01-11T11:19:28.999633 | 2025-01-11T11:19:28.999633 | 31c159b8-07a5-4341-bee8-992cc6ee97c5 | I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed? | null | null | null |
2bab8dd3-b5a2-4dc6-976d-27c0b3e01da6 | pending | 2025-01-11T11:19:28.999641 | 2025-01-11T11:19:28.999641 | 94490e9c-a6b3-4b1f-97fa-ead2f481059d | I want to close my account. The service you provide is unsatisfactory to me. | null | null | null |
36aa8c4f-194a-4edb-88d7-fbcc2cbe5f7a | pending | 2025-01-11T11:19:28.999649 | 2025-01-11T11:19:28.999649 | be5c9f41-a1ce-4c97-aecf-7c04ee937c36 | What is the process to change my PIN? | null | null | null |
5378b28a-2131-4183-9eca-3cef71fe2075 | pending | 2025-01-11T11:19:28.999656 | 2025-01-11T11:19:28.999656 | 6778245e-ec07-4a33-98c7-2658d2ec7588 | I haven't received my card. | null | null | null |
bf9cfe82-2bac-4435-ae31-8430026e8f0f | pending | 2025-01-11T11:19:28.999661 | 2025-01-11T11:19:28.999661 | 79b6a4c5-bd02-4415-8a54-c024cd9e807d | the exchange rate is wrong from something I got in another country | null | null | null |
1510dc7f-5cac-48d1-977e-8a56e82a9d91 | pending | 2025-01-11T11:19:28.999666 | 2025-01-11T11:19:28.999666 | 2876c368-942e-4779-aff9-597d2349d7d4 | Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before. | null | null | null |
b71c7869-a5c9-46da-bc9f-cca4ef10fc45 | pending | 2025-01-11T11:19:28.999671 | 2025-01-11T11:19:28.999671 | 000b49cb-b61b-4669-8716-1ff830abce1b | What do I do to get ahold of my own card? | null | null | null |
d1e5f786-e085-4a7c-8ef3-b12da5177580 | pending | 2025-01-11T11:19:28.999675 | 2025-01-11T11:19:28.999675 | fe98931f-22e5-45e8-b6fb-167b7e5f2fce | My top up is not working | null | null | null |
4c3b4279-5a70-48aa-aa9b-1f34458c4f97 | pending | 2025-01-11T11:19:28.999680 | 2025-01-11T11:19:28.999680 | 7f7e57c1-6d89-402a-b2cf-b9699638ee64 | Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet. | null | null | null |
3d96f6c6-a263-4445-bbe3-cb2a403e02c6 | pending | 2025-01-11T11:19:28.999685 | 2025-01-11T11:19:28.999685 | dd883fb4-b051-4925-8f58-8535cbbd18aa | Why is my refund not showing up on the statement? | null | null | null |
0f37b582-b1cd-429a-9660-3cd93aa88dd0 | completed | 2025-01-11T11:19:28.999689 | 2025-01-11T11:59:59.501069 | 8090a22c-4f53-4475-8ee2-4b91352fa300 | Are there steps I need to take before my card expires? | [
"POSITIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
480e6c72-5b8d-4671-802b-5e120f62c2c1 | pending | 2025-01-11T11:19:28.999694 | 2025-01-11T11:19:28.999694 | bc887113-1260-4a79-a1a9-03d91cb7b9f6 | Are there specific ATM's that I can draw money from? | null | null | null |
11dd257d-62f4-43ad-ab23-7dfe1db9082b | pending | 2025-01-11T11:19:28.999698 | 2025-01-11T11:19:28.999698 | 4d51857e-5e42-410b-a434-3e6652eadc84 | what countries can i use my card in | null | null | null |
1c7dd0f3-75be-4c5e-b7a9-b4e206dededb | pending | 2025-01-11T11:19:28.999703 | 2025-01-11T11:19:28.999703 | 45255a0e-8550-43de-a6ed-e5fa999e871a | When do I get my card PIN? | null | null | null |
797058c6-2def-41c6-a928-befffcaa4b2f | pending | 2025-01-11T11:19:28.999708 | 2025-01-11T11:19:28.999708 | 77e8ab5f-53c5-4c87-853c-e4ac4ce652c4 | For the identity check, what kind of documents do I need to have? | null | null | null |
83f9cb68-6bd5-4fcf-af6d-0bc5f30239f7 | pending | 2025-01-11T11:19:28.999713 | 2025-01-11T11:19:28.999713 | 3b4951db-a407-400d-bb64-62ece84ff53f | what is the limit for top-ups? | null | null | null |
63baabbb-3ea4-4ed6-b700-eff8e857e505 | pending | 2025-01-11T11:19:28.999718 | 2025-01-11T11:19:28.999718 | d95e9482-be49-4544-bed0-f59addac1921 | While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain? | null | null | null |
def3a8f8-20f1-4cca-a44c-ee930e27dbcb | pending | 2025-01-11T11:19:28.999723 | 2025-01-11T11:19:28.999723 | 0511feed-f27b-45dd-9207-5eccd2803d50 | is there a fee for swift transfer | null | null | null |
b744160c-a645-4225-893b-6fe98daac9dc | pending | 2025-01-11T11:19:28.999727 | 2025-01-11T11:19:28.999727 | 43bd61e3-0f05-4f9d-a744-b65a4136f3cc | I deposited money in the form of a cheque, but my balance has not increased. | null | null | null |
b05e786f-fb1e-4f89-b95c-20e12d8ddb10 | pending | 2025-01-11T11:19:28.999732 | 2025-01-11T11:19:28.999732 | 08c6fad7-43ab-41e0-a375-e1ef55f7895c | With one disposable card how many transactions can i do? | null | null | null |
cdf2e659-1b76-4112-885a-d7ac38d8ca07 | completed | 2025-01-11T11:19:28.999737 | 2025-01-11T11:54:09.566848 | 11dd19cc-80bf-4100-937c-56fa9e36c370 | Why isn't my money from a check deposit showing? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
e2d075bd-30a5-4226-9f69-cfe22540dd2b | completed | 2025-01-11T11:19:28.999741 | 2025-01-11T11:46:34.748256 | 17cbfd12-1435-4097-ab48-05ea2f9b70f7 | I think I was double charged | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
72ff99a8-f6a1-4daf-832e-e84ec4592abf | pending | 2025-01-11T11:19:28.999746 | 2025-01-11T11:19:28.999746 | f7d0594f-bf62-4863-a7f8-bc1590cd5d17 | You promised no fees but now I've got one. What the hell!? | null | null | null |
1a300d21-c4a3-48bf-96b9-768883d5e1ab | pending | 2025-01-11T11:19:28.999751 | 2025-01-11T11:19:28.999751 | f69b08b1-bd7b-4172-8226-efd15f292ac8 | Do you have a list of the cards and currencies supported? | null | null | null |
e3005444-3a8b-47c9-ada7-27cdb6a0af65 | pending | 2025-01-11T11:19:28.999755 | 2025-01-11T11:19:28.999755 | 00ffbba1-6e74-4e6e-ac2e-2aa0490aeec1 | How many disposable cards can you own? | null | null | null |
ac4c059d-f219-400e-b53b-00d07e91f102 | pending | 2025-01-11T11:19:28.999760 | 2025-01-11T11:19:28.999760 | 60c54018-714f-4eab-a465-effcb32633a4 | What is the reason my payment was not accepted? | null | null | null |
2ba42324-3873-491d-b5a4-b72e472a40fd | pending | 2025-01-11T11:19:28.999764 | 2025-01-11T11:19:28.999764 | 1d1c5993-406d-43c1-8af2-5c3c758227ca | Why isn't the transfer I made to a friend showing? | null | null | null |
ca87172f-e264-4bec-b928-73c55287fe21 | pending | 2025-01-11T11:19:28.999769 | 2025-01-11T11:19:28.999769 | 05e14796-2539-484c-abe1-8e2058b85ff4 | What's up with the extra fee I got? | null | null | null |
d8f8d4f0-89c5-4af2-8a7b-c9942780c968 | pending | 2025-01-11T11:19:28.999773 | 2025-01-11T11:19:28.999773 | 6a68f0f5-cbaa-4541-9100-480790e71a73 | Whats the max I can top up | null | null | null |
6b641e46-884f-4a5b-b10a-2df254278751 | pending | 2025-01-11T11:19:28.999778 | 2025-01-11T11:19:28.999778 | 0b653c43-89cf-4585-831b-845d03a1bbce | What is the meaning of a pending payment? | null | null | null |
168ac597-f949-4d72-95fa-d3ffc178a5c4 | pending | 2025-01-11T11:19:28.999783 | 2025-01-11T11:19:28.999783 | dedda916-b503-4743-9667-9000e151ac7e | Changed details is essential, what steps do I take to do so? | null | null | null |
9e32241e-a0b6-459f-9c8f-b7c9c724d5cd | pending | 2025-01-11T11:19:28.999787 | 2025-01-11T11:19:28.999787 | 80f873cd-b29d-4654-bd4c-b01a16709cac | please delete account | null | null | null |
8eab933a-c2e4-40ba-9516-562d431341f0 | completed | 2025-01-11T11:19:28.999792 | 2025-01-11T11:49:03.748352 | 7e122f72-0d41-49c1-b0ed-d57a725a9389 | Why can't I buy cryptocurrency on the app? | [
"POSITIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
a9bcc65a-e254-4779-b112-822644105db8 | completed | 2025-01-11T11:19:28.999797 | 2025-01-11T11:58:59.268305 | 26413897-f5db-49ce-9f31-0e157e73d120 | Are you able to delete my account? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
10e69ee5-9bf1-4d3f-bd88-84d7e5b15ca0 | pending | 2025-01-11T11:19:28.999801 | 2025-01-11T11:19:28.999801 | 7a2818e4-5d97-41d5-9b2c-ed22ca2d1f03 | I think I deserve a refunded on a certain item. | null | null | null |
056d41c1-1796-4827-9f94-624e5f2a24d5 | pending | 2025-01-11T11:19:28.999806 | 2025-01-11T11:19:28.999806 | 91e2c03e-efaf-4f5b-9964-fa44b6bb3138 | Is EUR one of the currencies you deal with? | null | null | null |
8e20bbb7-08dd-42ee-b58c-f086e3e7d7b7 | completed | 2025-01-11T11:19:28.999811 | 2025-01-11T11:39:59.002240 | 64adaa59-4fd0-4033-b66b-4c66134909f5 | Can you please assist me in Apple Pay, in getting Top Up to work? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
305cf667-9a8c-4159-840d-9f04ac7539fa | pending | 2025-01-11T11:19:28.999815 | 2025-01-11T11:19:28.999815 | f9cde485-eab7-42cc-833c-dd2c7fa9b2ff | How is the exchange rate doing? | null | null | null |
a38a5dff-83a5-4f3d-9d71-2def42aa110d | pending | 2025-01-11T11:19:28.999820 | 2025-01-11T11:19:28.999820 | 0239c28a-f9da-4f0f-a3a8-113cd9943dac | I would like to get help from someone in your customer service department with assisting me with activating my card. | null | null | null |
6963abc0-bdb7-4f51-849d-72baa5f42e4c | pending | 2025-01-11T11:19:28.999824 | 2025-01-11T11:19:28.999824 | 2f2d03aa-0046-4a04-8c3a-0107dcd3b1a3 | A direct debit payment I didn't do shows in my app | null | null | null |
3f544072-2e6f-48f7-a5b3-99a572ea581c | pending | 2025-01-11T11:19:28.999829 | 2025-01-11T11:19:28.999829 | 9b6d86b5-c53b-4d8c-bb1a-cc4e43a09143 | Can I tell if my top off didn't work? It doesn't seem to have. | null | null | null |
8de04f3d-ca97-4250-9d1c-2a675abd2a59 | pending | 2025-01-11T11:19:28.999834 | 2025-01-11T11:19:28.999834 | c197ecaf-5386-4872-ad0d-aa3932227952 | There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on | null | null | null |
a47040de-620e-4de3-aba9-b4e865ef1d13 | pending | 2025-01-11T11:19:28.999838 | 2025-01-11T11:19:28.999838 | 95c6863c-2e42-4d42-a6c1-fab0b2358d99 | What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply. | null | null | null |
8786b3a5-d9c0-448b-8902-c515f588f2e3 | pending | 2025-01-11T11:19:28.999843 | 2025-01-11T11:19:28.999843 | 0c07f148-ce37-4487-993f-ef98fb8698a6 | What types of foreign money can be used with this service.? | null | null | null |
e3569cbe-2311-4985-895d-b91e1d51be5e | pending | 2025-01-11T11:19:28.999848 | 2025-01-11T11:19:28.999848 | 78ded0db-4649-4285-9ff5-3b2ed8a63207 | How much are the rates of exchange? | null | null | null |
3a73343d-6310-4641-99bd-396f07ed4754 | pending | 2025-01-11T11:19:28.999852 | 2025-01-11T11:19:28.999852 | cdd2fe75-cb39-4ca9-aad2-af0e393795c5 | How can I go about transferring money to my account? | null | null | null |
a0ff7170-74d4-44bb-9d6f-98c445bd6699 | pending | 2025-01-11T11:19:28.999857 | 2025-01-11T11:19:28.999857 | 7477ac9d-8f77-49f7-8543-17f426d82e4f | A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong. | null | null | null |
d2c461d3-e8eb-40ec-aeb7-60325a5d17fc | pending | 2025-01-11T11:19:28.999861 | 2025-01-11T11:19:28.999861 | f9c77f3e-8124-4218-a036-4ff9daf64972 | I've been waiting for a top up to come through for over an hour and I need the funds now. | null | null | null |
89829e6a-521c-452d-9e80-a52642ce65f8 | completed | 2025-01-11T11:19:28.999866 | 2025-01-11T11:46:57.275364 | 8151b89b-a0cd-4ac3-8bf0-71834e3090ef | How can I dispute a debit transaction? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
84106088-4c01-4aa7-86e6-acd9eb58599e | pending | 2025-01-11T11:19:28.999871 | 2025-01-11T11:19:28.999871 | 0dcb6d22-e05f-4bb2-b698-148580ef8943 | My friend says he hasn't received my transaction | null | null | null |
deee48df-f741-499f-a91e-6eb394ae7197 | pending | 2025-01-11T11:19:28.999875 | 2025-01-11T11:19:28.999875 | 0539ceb9-c983-47c8-83a8-eee6f9ec0961 | Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them? | null | null | null |
abd81c19-a370-414d-a75b-428effdc8ae8 | pending | 2025-01-11T11:19:28.999880 | 2025-01-11T11:19:28.999880 | 74dc02b7-6db0-4641-962a-1b8a2ecf79d4 | How much is it to receive money? | null | null | null |
8847f78e-1e94-4d2f-aa31-9ee0002792b4 | pending | 2025-01-11T11:19:28.999884 | 2025-01-11T11:19:28.999884 | 3043121a-8caf-4125-a6cb-9340a631acb1 | While abroad, I got cash, and the exchange rate applied is wrong. | null | null | null |
c27da017-52dd-4190-9824-86b89bf29134 | pending | 2025-01-11T11:19:28.999889 | 2025-01-11T11:19:28.999889 | 8407962d-1445-4030-ae7b-ee1d6a548cd0 | I don't understand why I'm being charged for using my card. | null | null | null |
b52c12fb-c58a-44af-aca2-89140b280e2b | pending | 2025-01-11T11:19:28.999894 | 2025-01-11T11:19:28.999894 | 8947ae57-c6f9-4ca5-9fe2-2b96e3a9a76e | How can I activate the new card i got? | null | null | null |
f778d067-3c81-4979-8ab6-0d678327a383 | pending | 2025-01-11T11:19:28.999898 | 2025-01-11T11:19:28.999898 | 598cfd77-1253-4e8b-ab8a-40fddaa91d29 | How can I receive my salary in another currency? | null | null | null |
9694ba0a-855a-4080-af44-a1e023175b96 | pending | 2025-01-11T11:19:28.999903 | 2025-01-11T11:19:28.999903 | c90f6e07-66a1-40e3-b9c7-ffbb271f870d | What's the foreign exchange rate I will receive? | null | null | null |
e9244a39-f171-4951-95e6-fa18c50be0e4 | pending | 2025-01-11T11:19:28.999907 | 2025-01-11T11:19:28.999907 | f099e986-9978-49f7-bc2a-44538a42c251 | why do I need to show ID | null | null | null |
2e8e6f84-634b-4d9d-8087-8ea83ff75a1b | pending | 2025-01-11T11:19:28.999912 | 2025-01-11T11:19:28.999912 | 56c1d5dc-413a-4086-bfbd-ec4461068267 | Why am I being told this transfer will not go thru | null | null | null |
adde2aa5-52bf-4860-99da-7b46e23c7839 | pending | 2025-01-11T11:19:28.999917 | 2025-01-11T11:19:28.999917 | eb2c4b89-bcd9-40af-94c2-f16131fdaa44 | How do you determine the exchange rate? | null | null | null |
96a5ac11-2446-4fb0-a6d2-b83efa207c1d | pending | 2025-01-11T11:19:28.999921 | 2025-01-11T11:19:28.999921 | 9e196016-33a1-4b45-a9b5-ee2ddafaecb1 | can i use my app to get a virtual card | null | null | null |
bb0c2ffc-3a10-4c0c-af8a-07e5b89cf122 | pending | 2025-01-11T11:19:28.999926 | 2025-01-11T11:19:28.999926 | c92c5fd7-ad0a-4783-9b91-413ec27aada6 | I should only have one charge, but it shows two. | null | null | null |
920ae1c5-5295-476b-b90f-050b7b995afa | pending | 2025-01-11T11:19:28.999930 | 2025-01-11T11:19:28.999930 | 0958318e-fce3-42d4-86bd-811be242298b | Why do I need to verify my account? | null | null | null |
6fbbd75a-6e25-4c59-bb60-9d877f31f7fa | pending | 2025-01-11T11:19:28.999935 | 2025-01-11T11:19:28.999935 | e8f4ee8c-6df1-4c31-a275-79f3a1517683 | Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later. | null | null | null |
70d02d82-3497-41be-8f98-867ec6153cea | pending | 2025-01-11T11:19:28.999939 | 2025-01-11T11:19:28.999939 | 1d229124-019a-4aff-aa8b-4d22a77b074a | My beneficiary is not allowed? Why? | null | null | null |
12bf49ca-b6da-4b23-b82e-cea9b76fc4ca | completed | 2025-01-11T11:19:28.999947 | 2025-01-11T11:59:12.541622 | 586369f8-e25e-4e51-9ff5-c377a2fca350 | Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal. | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
52618ebb-a91c-4795-9300-9cb4d22ec09c | pending | 2025-01-11T11:19:28.999955 | 2025-01-11T11:19:28.999955 | 739746bd-b7ad-4ff7-bf43-a832e1a48223 | What do I need to do in order to use my card I just got? | null | null | null |
927681e7-d4be-4c2d-b43e-e360f7eff5d6 | pending | 2025-01-11T11:19:28.999962 | 2025-01-11T11:19:28.999962 | 499539ec-5978-4a5c-a586-2dfb7a869e94 | Why would the app deny my top-up? | null | null | null |
c5491e31-103a-45cf-b87a-3594d66649b1 | pending | 2025-01-11T11:19:28.999968 | 2025-01-11T11:19:28.999968 | 75f3bc1e-6b44-4cd7-bb2c-f5bc8fa8a44a | Why does my transfer keep generating an error message? | null | null | null |
21c30290-b436-4cd7-bcd4-52bcf7b80680 | pending | 2025-01-11T11:19:28.999975 | 2025-01-11T11:19:28.999975 | e26c3e4b-9d01-4149-a5ff-53f4ac399787 | Problems with my top up | null | null | null |
a301ce24-607a-4fc9-96d9-9eb1fcd4aa20 | pending | 2025-01-11T11:19:28.999982 | 2025-01-11T11:19:28.999982 | 9cf637a7-aa8d-4d75-a2bb-b8d1ee3e59e6 | I tried to used my card in a shop and the transaction was declined. | null | null | null |
fd76f665-07f3-418e-83d7-2e55fe4369de | pending | 2025-01-11T11:19:28.999989 | 2025-01-11T11:19:28.999989 | 77399e6c-ea0e-45aa-9054-5ef9b297568d | What do I do to activate my new card? | null | null | null |
55be9d93-90ba-4b30-8414-787cf0b3f845 | pending | 2025-01-11T11:19:28.999996 | 2025-01-11T11:19:28.999996 | 0ba8e1b4-fcc6-4870-99f4-fe832fe44044 | There is a record of payment I never submitted on the app. | null | null | null |
0deb36ba-5cec-4374-aba7-60a190efef90 | pending | 2025-01-11T11:19:29.000018 | 2025-01-11T11:19:29.000018 | 1007cdfb-3789-40a6-8c9c-30e6eb7dfd96 | There's an error in regards to the exchange rate for an item I bought. | null | null | null |
8d1c0d7d-cc50-42ff-b4dc-b8acc8e79d25 | pending | 2025-01-11T11:19:29.000026 | 2025-01-11T11:19:29.000026 | 4090cc98-5d88-42dc-b094-819a65667d7d | The card payment didn't work | null | null | null |
56e4de76-ea7b-4006-87c0-2018d1a4d3fb | pending | 2025-01-11T11:19:29.000033 | 2025-01-11T11:19:29.000033 | 551e9004-8155-4e73-9e37-090315c19fe0 | Why is my withdrawal wrong? I took out $100 but only received $20. | null | null | null |
730f98d2-0ec0-48cc-b2c3-5b3158dbeeeb | pending | 2025-01-11T11:19:29.000040 | 2025-01-11T11:19:29.000040 | 03a0045a-cc1a-418a-b20c-93cc2f1164ee | Is there an extra charge to exchange different currencies? | null | null | null |
fa9faaa5-3960-470c-8d9c-bc197edce602 | pending | 2025-01-11T11:19:29.000048 | 2025-01-11T11:19:29.000048 | 8e9541c5-69c5-43b0-b37c-177a7148d481 | When will a cash withdrawal show up? | null | null | null |
3a701926-af5b-4f72-9ef9-621e42614c9e | pending | 2025-01-11T11:19:29.000054 | 2025-01-11T11:19:29.000054 | b2c27738-8f1b-43e8-800a-540dd5f9df12 | I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed. | null | null | null |
02f42be5-0f55-49c6-b1fc-d4d34df2deda | pending | 2025-01-11T11:19:29.000062 | 2025-01-11T11:19:29.000062 | cf58db7d-30d2-4c2e-bbf4-323a8bf1835d | Someone else used my card to withdraw cash from an ATM | null | null | null |
e2db5af6-0e6e-4586-923d-f165db9c7dc9 | pending | 2025-01-11T11:19:29.000069 | 2025-01-11T11:19:29.000069 | 3e494325-71c4-49d4-8634-0ed8d6a546d0 | I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back? | null | null | null |
33c26b11-6449-4bd3-9ba9-0a10b7b33541 | pending | 2025-01-11T11:19:29.000077 | 2025-01-11T11:19:29.000077 | 5f3aec1a-53f6-4374-ab20-25eba5ec987d | What should I do if my passcode won't work? | null | null | null |
692b1e5b-1717-413f-b9d3-684a9945b090 | pending | 2025-01-11T11:19:29.000084 | 2025-01-11T11:19:29.000084 | e35817f8-a1eb-4500-9a5a-4633a35a43fe | How much is a physical card? | null | null | null |
e76c557b-4027-46e6-b5d1-07ca8a4194b6 | pending | 2025-01-11T11:19:29.000092 | 2025-01-11T11:19:29.000092 | ea7fa19d-0703-4656-9f47-b3c905db0cb2 | Where do I find a virtual card? | null | null | null |
Subsets and Splits